Software & Support Solutions| Assurant

Technology that Connects You, Us, and Your Customers

Customer interactions are increasingly digital - whether that's your customers interacting with you, or you interacting with us. That's why our digital and IT teams continually enhance personalized, premium tech support that improves your customers' satisfaction scores. And APIs, microsites and widgets that integrate our products and services into your digital experiences.

25 Million

API calls processed daily
90%+

of all claims are managed digitally
$10.5 Billion

in value reclaimed for our partners

25 Million

API calls processed daily
90%+

of all claims are managed digitally
$10.5 Billion

in value reclaimed for our partners

Protection

Comprehensive coverage across products designed to optimize program performance

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Service & Repairs

In-store servicing, come-to-you repair, and everything in between

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Device Lifecycle & Sustainability

Proprietary analytics and trade-in incentives for optimal asset value recovery and device second life

View Device Lifecycle Solutions

Why We're Rated Almost 5 Stars

We promise to take good care of your customers. But don't take our word for it. With more than 4M customer reviews, we average a rating of 4.8 out of 5 stars. Here are just a few of the things customers have said about us lately.

"I went to [a store] to have my phone screen replaced today. [They] gave me a fair price and time it would take to fix. When I came back, the phone looked brand new and was done in the timeframe provided. Excellent, excellent, excellent service ... I will be a repeat customer."

— Matt L.

"I went in this store today & James was the associate that fixed my phone & he did an amazing job great customer service i recommend!"

- Jamya M.

"They would not charge me, clean charging port and it is working great... Yes, I will go there again ... Keep up your great work we need more like you"

- Roger R.

"I went to one of their stores and asked them to repair my USB-C Port on my phone and they cleaned it out, which is all it took to repair it, and didn't even charge me!! I love CPR Cell Phone Repair!!"

- Ian S.

"All of the communication was thorough and simple to follow. The location of the repair cart was super easy to find, the provider had the part in stock and gave me a solid estimate of when my phone would be ready for pick up. Looked good as new!!"

- Andrew V.

"Last minute repair before heading on a trip. Did it in about an hour or so. Great to know they're at a reasonable distance from me. Great experience overall."

- Stephen T.

"Claim was submitted and I had a repair shop & appointment within minutes. Quick & easy!"

- Tori S.

"Great service and completed without issue. First visit was assessment of issue and parts ordering needed for repair. Repairman was on time and very helpful. Parts were shipped to my home. Second visit, repairmen installed parts. Repair worked and fridge is working properly."

- Real extended warranty customer

Industries We Partner With

Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more

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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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