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Protecting the Purchases, Travel and Financial Well-being of Your Customers
Customers have many choices when it comes to protecting their purchases, travel and financial well-being, and so should you. Assurant helps you stand out from the rest, by giving you a competitive advantage with a vast array of products, services and servicing capabilities designed to improve loyalty, increase revenue and boost your customer growth and retention.
With valuable customer insights gleaned from years of data and experience, we’ll help you offer innovative and meaningful solutions that meet your needs and those of today’s modern consumers.
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As the industry changes, - we can help you stay ahead. Gaining the competitive edge requires not only the best product and services but the best customer experience. You can rely on Assurant to provide and continuously evolve its use of digital business solutions to help you gain the advantage needed to thrive in the industry today and adapt to the future.
ADAPT AS YOU GO
As consumer needs evolve, we can help you adapt with new customized solutions. Our end-to-end capabilities provide the flexibility you need to give your customers what they want, when they want it.
Helping the world’s largest consumer financial services brands deliver peace-of-mind protection.
For more than 30 years, we have helped our clients create opportunities for growth, added value to relationships and enhanced customer loyalty by providing financial protection and assistance products that protect purchases, travel, and consumers’ financial well-being.
Banks and Credit Card Providers
With programs customized to your specific needs and goals, Assurant can help you take your benefits programs to the next level. Whether you’re looking for new benefits to enhance market-leading card programs, insights into what can further drive consumer spending to your card or servicing enhancements that increase consumer loyalty, you’ll find customized solutions that propel your business forward.
Whether you’re a mortgage servicer or lender that provides servicing, Assurant is well-equipped to meet and exceed your needs. Our client teams are focused on your results and your customers, helping to build goodwill and strengthen relationships. With unique knowledge of your business requirements, culture and philosophy we create a collaborative environment that ensures your customers receive unparalleled service and protection, helping customers guard their large financial investments and protecting your customer’s credit as well.
Creditors and Retailers
From protecting purchases to covering future payments, Assurant is a proven partner for your success. As one of the top providers of credit card balance protection in Canada and a leader in providing value-added financial services across the US, Canada, UK, Brazil, Argentina & Puerto Rico, we’ll help you enhance loyalty by providing protection when your customers need it most.
Third-party product providers
As a third-party product provider, your products are designed to support and protect not only credit and property, but the financial transaction as well. Our partnership gives you access to resources and benefits that help you look at customer challenges differently and develop products that make you unique in the marketplace. This type of innovation helps you grow, stand out from competitors and meet your customers’ needs in a constantly evolving marketplace.
Report For Financial Services Industry Professionals
Consumer Insights and Credit Card Behaviors
Credit cards are a popular form of payment. Once solely a convenient way to pay for purchases at several different merchants, today’s consumers choose credit cards with benefits that best meet their needs. To gain more insight, Assurant conducted a study that focused on credit card consumer usage, preferences, perceptions, and acceptance of current benefit features.
If you want to know what keeps a card top-of-wallet, how customer service and claims can impact card usage or how consumers feel about fee-based benefits, download the report now.
Secure loyalty and growth with high value products and services delivered through fully integrated solutions
Create more opportunities for growth and add value to relationships by giving your customers products they value. Our deep customer understanding, and flexible design capabilities allow for smartly priced, highly desired products that increase acquisition and retention.
Anticipate your customers’ needs with access to insights that deliver real business value. Then, turn those insights into actions that drive your business forward. We help you use data effectively to enrich and advance your decision-making processes and improve the products you deliver.
Provide premium support by connecting with your customers where, when and how your customers prefer. We are focused on creating seamless, efficient user experiences that exceed expectations at every touchpoint. With flexible and dynamic claims capabilities, customers receive quick, efficient and exceptional care through their preferred method of choice.
One company, many solutions – all designed to make your business the best it can be. From research-based product design to customer-driven service and claims administration, our end-to-end and fully integrated products and services give you control over a customer experience that reflects your brand.
Focus more on your business while we navigate the complex risk and regulatory environments across the world for financial protection and value-added products. Our deep knowledge and ability to synthesize data allow for actuarial solutions that help you make good decisions. In an industry that’s subject to disruption and overnight change, we have our finger on the pulse and are dedicated to keeping you and your customers safe.
Get the benefits of a five-star agency without the price tag. The Assurant team works with you to create and develop fully branded and customized marketing collateral to target each of your customer segments. Our deep product knowledge, significant customer insight and creative approach to marketing strategy allows us to be a strategic partner, focused on your company’s goals.