Other ways to find support

How do I file my claim?

Where did you purchase shipping insurance?

Insurepost Claims Center

If you have a policy through Insurepost, you can use their online claims center to get instructions on filing claim, file a claim online or follow up on a claim.

You will also find the phone number to talk to a claims representative directly. 

Shipsurance Claims and Customer Service

If you have a policy through Shipsurance, you can use their customer service center to file claims, check or check on your claims status online.

You will also be able to contact them by live chat, email, phone, fax or mail.

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