Mobile and the Connected World
Assurant Feature Exchange (AFX)
Technology should make our day-to-day tasks easier and faster. With Assurant Feature Exchange, we’ve made managing protection programs easier to launch, enable, and change.
Make customers happier and business more efficient with award-winning, modular solutions customized to your program’s goals. Whether you need to attract new customers, retain existing ones, drive industry sustainability or improve operational efficiency, our products and services integrate into your operations to optimize results. Through a unique combination of digital solutions and human expertise, we support every part of the customer lifecycle, from helping your customers protect and set up new purchases to repairing and repurposing legacy technology to maximize your revenue.
Retailers
Mobile
Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Cable
Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Comprehensive coverage across products designed to optimize program performance
Digital solutions for personalized tech and customer support from DIY to full service
164 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
164 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
Mobile and the Connected World
Assurant Feature Exchange (AFX)
Technology should make our day-to-day tasks easier and faster. With Assurant Feature Exchange, we’ve made managing protection programs easier to launch, enable, and change.
Mobile and the Connected World
Assurant Protect Select
Today’s consumers want customization and flexibility – and that applies to their device protection plan, too. Our research shows that flexibility increases both purchase intent and persistency.
Mobile and the Connected World
Enhancing Customer Experience with AI and Machine Learning
With more than 30 fulfillment options, how do customers choose the right one for them? We make it easy. Dynamic fulfillment delivers ideal resolution paths based on cost, CX and risk.