Device Lifecycle Management

Device Lifecycle Management for Superior Customer Experience and Program Economics

Our team of technology, mobile, and connected home experts are continually evolving proprietary pricing and SaaS-based platforms to support your device lifecycle program. Through a combination of patented technology and human expertise, we create promotional trade-in and upgrade offers that attract new customers and drive repeat purchases. We sustainably repurpose used devices in more than 21 markets around the globe. And, along the way, we handle the logistics -- like device repairs, processing, and shipping -- so your team can focus on generating revenue.

$10.5 Billion

in value reclaimed for our partners
21,000,000

trade ins processed annually
160M

preowned devices repurposed¹

$10.5 Billion

in value reclaimed for our partners
21,000,000

trade ins processed annually
160M

preowned devices repurposed¹

Article

Mobile and the Connected World

How to overcome the top 5 protection plan objections in retail

Use real customer data and proven sales strategies to overcome common objections to extended service contracts and boost attach rates.

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Why We're Rated Almost 5 Stars

We promise to take good care of your customers. But don't take our word for it. With more than 4M customer reviews, we average a rating of 4.8 out of 5 stars. Here are just a few of the things customers have said about us lately.

"I like all their extended care plans. Their reps are always ready to help if needed." – Bryan

"I haven't used this yet, but I appreciate being able to have it. I highly recommend this vendor and this product." - Sophia

"Used the protection plan and got a full refund, which I used to replace the [product] with the same model. So easy!" - Chris

"No hassle claim. One phone call lasted four minutes and my check was on the way, no more questions asked. I'll buy this for every product I get from now on!! " - Marco

Industries We Partner With

Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more

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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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OEM

Protection and support for electronics, smart devices, appliances, and more

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Latest Insights from Assurant

Case Study

Mobile and the Connected World

Unlock smarter selling with actionable data

See how Assurant Performance Impact IQ℠ helped a retailer boost protection sales and store performance with actionable data insights. Download the case study.

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Article

Mobile and the Connected World

How to overcome the top 5 protection plan objections in retail

Use real customer data and proven sales strategies to overcome common objections to extended service contracts and boost attach rates.

Read This

Infographic

Mobile and the Connected World

$1.34 Billion Back to Consumers: Trade-In Programs Have Their Strongest Q2 on Record

Assurant’s latest Mobile Trade-In and Upgrade Industry Trends report reveals a mix of familiar patterns and new milestones, painting a picture of a maturing upgrade cycle and strong trade-ins.

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Device Lifecycle Management

Programs that increase customer loyalty and product lifespans