Mobile and the Connected World
Unlock smarter selling with actionable data
See how Assurant Performance Impact IQ℠ helped a retailer boost protection sales and store performance with actionable data insights. Download the case study.
Mobile devices are the lynchpins in the connected ecosystem. They connect your customers to almost every other piece of smart technology in their homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing.
When a smartphone is broken, damaged, or lost, the importance of a premium customer experience can’t be overestimated.
Assurant’s mobile device protection program is designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver a seamless experience with dynamic claims fulfillment, award-winning customer service, and advanced diagnostic tech support.
Your customers get back up and running faster, more conveniently, and without hassle. The result? Improved upgrade rates and revenue for you, and a world-class experience for your customers.
A seamless customer experience
Improved revenue and cost structure
Increased transparency and control
1st to offer
1st to bundle
300M+
61 million
8 of the top 10
35 years’ experience
protecting mobile customers
" Your service was exceptionally fast convenient and easy!!! Thank you very much awesome customer service !!! "
" I was able to easily file a claim online. My phone arrived very quickly. Plus, the new phone works great! "
" Our customer service agent was AMAZING! EXTREMELY helpful and we give her 100 stars not just 5! "
" Easy to use, additional assistance through the chat was super helpful. Delivery was smooth. "
" The rep was beyond helpful. She was very thorough and polite. She took care of the matter effectively and was so very nice in the process. The device came very quickly and it was in great condition. My whole experience was phenomenal! "
" Overnight means overnight. Thank u. Great customer service as well!! "
Device protection is the piece of the puzzle that reassures customers their investments are safeguarded. But they also need other types of support, from device set-up and data transfer to fast and reliable claims fulfillment. Mobile carriers that partner with Assurant have a competitive edge at every part of the consumer lifecycle.
Mobile and the Connected World
Unlock smarter selling with actionable data
See how Assurant Performance Impact IQ℠ helped a retailer boost protection sales and store performance with actionable data insights. Download the case study.
Mobile and the Connected World
How to overcome the top 5 protection plan objections in retail
Use real customer data and proven sales strategies to overcome common objections to extended service contracts and boost attach rates.
Mobile and the Connected World
$1.34 Billion Back to Consumers: Trade-In Programs Have Their Strongest Q2 on Record
Assurant’s latest Mobile Trade-In and Upgrade Industry Trends report reveals a mix of familiar patterns and new milestones, painting a picture of a maturing upgrade cycle and strong trade-ins.