Assurant Mobile Device Protection

Drive better customer experiences with innovative device protection

Happier Customers. Higher NPS.

Mobile devices are the lynchpins in the connected ecosystem. They connect your customers to almost every other piece of smart technology in their homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing. When a smartphone is broken, damaged, or lost, the importance of a premium customer experience can’t be overestimated.

Assurant’s mobile device protection program is designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver a seamless experience with dynamic claims fulfillment, award-winning customer service, and advanced diagnostic tech support.  That means your customers get back up and running faster, more conveniently, and without hassle. The result is improved upgrade rates and revenue for you, and a world-class experience for your customers.

 

Icon showing a person in front of a globe

A seamless customer experience

Icon of a bar chart with a trend line

Improved revenue and cost structure

Icon of a spinning wheel

Increased transparency and control

Trust Assurant’s Mobile Protection Program

Choosing the right protection partner can give your business a competitive advantage, improving your customer experience and revenue.
  • 1st to offer

    a mobile device protection product in the U.S.
  • 1st to bundle financing

    trade-in/upgrade, and device protection solutions in several global markets
  • 300 million

    customers served around the world
  • 54 million

    mobile devices connected and protected
  • 7 of the top 10

    telecommunications companies partner with us
  • 35 years’ experience

    protecting mobile customers

  • 1st to offer
  • 1st to bundle financing
  • 300 million
  • 54 million
  • 7 of the top 10
  • 35 years’ experience

What Mobile Customers Say About Assurant

From cracked screens to lost devices, we help your customers repair or replace their mobile phones quickly and without any hassle so they can get on with their lives. Take it from them.
Icon of five stars

Easy Claim and Device Replacement

The process to submit the claim was straight forward and I got my new device in a timely manner. – Kathleen

Icon of five stars

Very Professional

Great communication from my claims rep. She let me know exactly what to expect and when. – Matt

Icon of five stars

Excellent Customer Service

I had no problem at all. Excellent customer service.    – Terrell

Icon of five stars

Easy and Fast

The claims process was easy and fast. The device arrived fast and in like new condition. The return of my old device was confirmed. - Sharon

Advanced Diagnostic Tech Support and Dynamic Claims Fulfillment

Device protection is the piece of the puzzle that reassures customers their investments are safeguarded. But they also need other types of support, from device set-up and data transfer to fast and reliable claims fulfillment. Mobile carriers that partner with Assurant have a competitive edge at every part of the consumer lifecycle.

Mobile Tech Support

Explore advanced diagnostic experts from Assurant’s Personal Tech Pro team and self-service options in our Pocket Geek Mobile application.

Dynamic Claims Fulfillment

We combine industry-leading dynamic claims management with best-in-class risk mitigation to deliver unparalleled experiences for your customers.

Talk to an Assurant Mobile Expert

SEND US A MESSAGE

First Name is required Invalid format
Last Name is required Invalid format
Company is required Invalid format
Email is required Invalid format
Phone Number is required Invalid format
Country is required
Comments is required Invalid format