Mobile Support & Protection

Smart mobile programs that optimize untapped revenue streams

A Complete Suite of Revenue-Generating Mobile Programs

As you innovate across your mobile program, there are a lot of factors to consider. How will you incentive your customers to move to new devices? What will it take to onboard them and connect their phones to the rest of their smart products? Who will help them when their phones aren't working as expected? What will you do with all the old devices customers trade in?

A strong mobile strategy is one that helps you find opportunities to monetize your mobile program across the full lifecycle of the mobile device. The good news is you don’t have to do it alone. Assurant offers a complete suite of mobile solutions that can be configured in a variety of combinations to help you maximize existing revenue streams and tap into new ones. And we do it in a way that delivers superior experiences for your customers so they keep coming back for more. 

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63M

mobile devices connected & protected
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21 Countries

in our global distribution network
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20% Higher

trade-in offers
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116M

devices repurposed globally

Products and Services

Device Protection

Protect customers with a (nearly) 5-star protection program that's supported by dynamic claims management. 

Tech Support

Offer smart resolutions to customer issues with advanced diagnostic tech support and omnichannel service options.

Trade-In & Upgrade Programs

Put the power of AI, machine learning and human expertise behind the economic equation of trade-in and upgrade.

Asset Disposition & Reverse Logistics

Maximize profits when you resell used mobile devices through multiple distribution channels across 21 countries.

Claims & Fulfillment

Mitigate risk while providing flexible, intelligent fulfillment options that increase customer satisfaction.

Mobile in the Connected Decade

The convergence of mobile devices, smart homes and smart cars is changing the way your consumers think. 


News & Insights

Smart Technology Adoption in the Connected Decade

Connected technology is more critical than ever as consumers shift to increased working from home, remote learning and connecting to loved ones from a distance.

 

Americas to APAC: Connected Trends Around the World

It’s critical for connected living companies to tailor products and services based on local needs, establishing the right levels of support and protection to help consumers feel confident in new smart purchases

De-Risking Connected Product Purchases

How can you help consumers become more comfortable with a smart ecosystem? Start by making their connected purchases less risky. There are a few good ways to do that.

Interoperability Across the Connected Ecosystem

Mobile devices sit in the center of the connected ecosystem, enabling smart products to connect to each other. But 33% of consumers don’t know how to connect their products to WiFi. You can help.

What Our Clients Are Saying About Us

Consumers feel good about Assurant, so you can too. Our customer feedback speaks volumes.

*These reviews are from customers we've serviced. To learn more about our Rating and Review program click here
** based on the leading management metric rating

4.7
out of 5

4 Million+ 
Total Reviews**

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Fast and convenient

Your service was exceptionally fast convenient and easy!!! Thank you very much awesome customer service !!!

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Smooth online process

I was able to easily file a claim online. My phone arrived very quickly. Plus, the new phone works great!

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Amazing customer service

Our customer service agent was AMAZING! EXTREMELY helpful and we give her 100 stars not just 5!

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