MOBILE SUPPORT & PROTECTION

Get End-to-End Mobile Device Lifecycle Management

Mobile Program Overview

As mobile phone customers continue holding on to their phones longer, mobile carriers are looking for new ways to improve sales performance. A strong mobile strategy is one that helps you find opportunities to monetize your mobile program across the full device lifecycle value chain. And you don’t have to do it alone. Assurant offers end-to-end solutions to help you maximize revenue across our program while you provide a differentiated customer experience that drives loyalty to your brand.

Products and Services

Asset Disposition & Reverse Logistics

Maximize profits when you resell used mobile devices through multiple distribution channels across 21 countries. Last year, we resold $600M in used mobile devices.

Trade-In & Upgrade Programs

Incentivize customer upgrades with advanced global price modeling that results in trade-in offers 20% more lucrative than the average.

Device Protection

Provide premium protection that covers mechanical breakdowns, accidental damage, loss & theft, OEM solutions and more.

Claims & Fulfillment

Fill claims quickly and accurately with Assurant’s unique combination of human expertise and artificial intelligence.

Device Financing

Offer flexible financing options including installment loans, residual-based leases and interest-based loans.

Tech Support

Resolve customer issues quickly with skilled technicians, full diagnostics support and multi-channel service options.

Put Assurant’s expertise to work for you.

53 Million 
mobile devices
connected & protected

21 countries
in our global
distribution network

20% higher
trade-in offers
compared to average

$600M in resold
mobile devices in 2019

News & Insights

Smart Technology Adoption in the Connected Decade

Connected technology is more critical than ever as consumers shift to increased working from home, remote learning and connecting to loved ones from a distance.

 

Americas to APAC: Connected Trends Around the World

It’s critical for connected living companies to tailor products and services based on local needs, establishing the right levels of support and protection to help consumers feel confident in new smart purchases

De-Risking Connected Product Purchases

How can you help consumers become more comfortable with a smart ecosystem? Start by making their connected purchases less risky. There are a few good ways to do that.

Enabling Interoperability Across the Connected Ecosystem

Mobile devices sit in the center of the connected ecosystem, enabling smart products to connect to each other. But 33% of consumers don’t know how to connect their products to WiFi. You can help. 

Ready to talk to an expert?