Mobile and the Connected World
The 4 tech personas every marketer should know
Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.
Make customers happier and business more efficient with award-winning, modular solutions customized to your program’s goals. Whether you need to attract new customers, retain existing ones, drive industry sustainability or improve operational efficiency, our products and services integrate into your operations to optimize results. Through a unique combination of digital solutions and human expertise, we support every part of the customer lifecycle, from helping your customers protect and set up new purchases to repairing and repurposing legacy technology to maximize your revenue.
Mobile and the Connected World
The 4 tech personas every marketer should know
Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.
Retailers
Mobile
Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Cable
Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Digital solutions for personalized tech and customer support from DIY to full service
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
Mobile and the Connected World
The 4 tech personas every marketer should know
Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.
Mobile and the Connected World
Call Center Excellence: 4 Case Studies on Customer Experience & Operational Success
Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.
Mobile and the Connected World
Q1 2025 Mobile Trade-In and Upgrade Data Trends Review
Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.