Connected Living

Protecting and connecting 300M consumers worldwide

Increase Customer Loyalty and Lifetime Value

Make customers happier and business more efficient with award-winning, modular solutions customized to your program’s goals. Whether you need to attract new customers, retain existing ones, drive industry sustainability or improve operational efficiency, our products and services integrate into your operations to optimize results. Through a unique combination of digital solutions and human expertise, we support every part of the customer lifecycle, from helping your customers protect and set up new purchases to repairing and repurposing legacy technology to maximize your revenue.

Case Study
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Call Center Excellence: 4 Case Studies on Customer Experience & Operat...

Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.

Read the case study

What Type of Company Are You?

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Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more
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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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OEM

Protection and support for electronics, smart devices, appliances, and more

What Type of Solution are You Looking For?

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Protection

Comprehensive coverage across products designed to optimize program performance

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Device Lifecycle & Sustainability

Proprietary analytics and trade-in incentives for optimal asset value recovery and device second life
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Service & Repair

In-store servicing, come-to-you repair, and everything in between

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Software & Support

Digital solutions for personalized tech and customer support from DIY to full service

Why Partner with Assurant

  • 174 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

  • 174 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups


Latest Insights from Assurant

Case Study
a group of people working on computers

Call Center Excellence: 4 Case Studies on Customer Experience & Operational Success

Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.

Read the case study
Infographic
diagram, logo, company name

Q1 2025 Mobile Trade-In and Upgrade Data Trends Review

Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.

Download the Infographic
Article
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Protecting data privacy during phone repairs: Why it matters

Learn how to protect customer data during phone repairs while building trust and transparency in your service offerings.

Read Article
Man turning on lights with connected device protected by Assurant

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