CONNECTED PRODUCT SUPPORT & PROTECTION

Exceed Expectations Across the Connected Customer Experience

Connected Product Services Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition – we do the heavy lifting so you can focus on how to beat the competition and generate additional revenue. 

If you’re interested in becoming part of our service network, complete the Service Network Application.

Carriers

Get end-to-end management across the mobile device lifecycle. 

Manufacturers

Gain economies of scale and shift ahead of the market. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Retailers

Offer your customers premium protection, tech support and customer service. 

Put Assurant’s expertise to work for you.

  • 153 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start

  • 153 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start

Affinity Computer Graphic

APEX: Embedded Insurance Solution for Connected Device Support

Take customer relationships and revenue to new heights

APEX is our global digital delivery platform for Assurant’s products and services. Through seamless API integration, it enables our partners to integrate the right protection, support or service options quickly and easily into their online ecosystem

Latest Mobile & Connected World Insights from Assurant

a group of people sitting on a train

Mobile and the Connected World

Consumers Enjoy Record-breaking Year for Mobile Trade-ins

Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.

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a person sitting on a couch and using a red phone

Mobile and the Connected World

How Targeted Pricing Increases Sales in Today's Dominant Prepaid Business

Targeted pricing for device protection programs can increase sales, drive revenue, improve the customer experience, and create program efficiencies at the same time.

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Person looking at smartphone, smart watch with ear buds

Mobile and the Connected World

Beyond the Smartphone: Is the Secondary Market Ready to Embrace Hearables and Wearables?

Taking the firmly established secondary device market for smartphones as the blueprint, it’s time to cultivate and grow the ecosystem that brings reconditioned hearables and wearables to a much wider audience.

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