Mobile Devices and Connected World Insights

Assurant enables the connection, protection and support of 63 million mobile devices worldwide. Read our mobile insights below.

The Latest Mobile Insights

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Q4 and 2023 Mobile Trade-In and Upgrade Industry Trends Report

Annual Mobile Trade-in and Upgrade Industry Trends report, saw a record-breaking amount of money returned to customers from mobile trade-in programs.

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Article
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Trade-in Trifecta: It’s a Win-Win-Win

It is possible to make the most out of the mobile device lifecycle. Trade-in programs are a win-win-win for all parties involved—consumers, mobile carriers, OEMs, large retailers, and cable operators—and they help protect the environment.

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Article
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Q3 2023 Mobile Trade-In and Upgrade Industry Trends Report

The Mobile Trade-In and Upgrade Industry Trends Report reveals that $999M was returned to U.S. consumers through trade-in programs helping to fuel a strong secondary market where pre-owned devices are in demand.

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Article
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Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring

Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering discusses AI automation and improved decision-making at Assurant's device care centers.

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Case Study
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How One Top U.S. Retailer Doubled Device Recovery Values

A case study of maximizing online sales for refurbished devices

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Article
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Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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