Mobile Devices and Connected World Insights

Assurant enables the connection, protection and support of 63 million mobile devices worldwide. Read our mobile insights below.

The Latest Mobile Insights

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The 4 tech personas every marketer should know

Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.

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Case Study
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Call Center Excellence: 4 Case Studies on Customer Experience & Operational Success

Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.

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Infographic
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Q1 2025 Mobile Trade-In and Upgrade Data Trends Review

Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.

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Article
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Protecting data privacy during phone repairs: Why it matters

Learn how to protect customer data during phone repairs while building trust and transparency in your service offerings.

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Article
A consumer stands at the counter at an Assurant Authorized Repair Center location, preparing to hand their mobile device to a certified technician for their guaranteed repair appointment.

Could AI Be the Secret to Better Mobile Repairs?

Discover how Assurant’s Authorized Repair Network uses personalized service and AI-driven Dynamic Fulfillment to increase mobile repair customer satisfaction.

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Article
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How the Mobile Industry Is Revolutionizing Sustainability Practices

See business trends and achievements in mobile device circularity and learn how the industry can set new sustainability benchmarks for the future.

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