Most people know about vehicle service contracts, but less than half end up purchasing one. Your sales team is key to explaining the need for a VSC, overcoming common objections and making the sale.
Watch one of our Performance Institute training consultants talk about the importance of illustrated dialogue.
Overcoming Common Customer Objections
If you’d like to learn more about how your dealership can increase profitability, customer loyalty and customer satisfaction, contact us today about our training options.
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