NEWS & INSIGHTS

Your customers are no longer motivated to get a new device every year or two. In fact, our research shows smartphone shipments are down for the fifth year in a row. But that doesn’t have to be bad news for you.

Over 65% of preferred risk policies (PRPs) are typically cancelled at the first annual renewal cycle. This means that the majority of PRPs you issued during last year's hurricane season could disappear from your flood book. This would leave your c...

Read about how to get help from your policyholders to prepare for an active hurricane season.

Let’s face it. The insurance industry isn’t known for cutting edge innovation. As risk mitigation experts, insurers tend to wait for technology to become mainstream before quietly following suit.

Customer experience can make or break a brand, and insurance claims are one of the experiences most ripe for improvement. Today, artificial intelligence, or AI, is creating a sea change in the way insurers like Assurant handle claims. Here’s how w...

Customer expectations are at an all-time high — and technology disruptions are driving constant change. Having an effective supply chain is critical in today’s rapidly changing marketplace.