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Product Support

For renters and mobile policies, go to your self-service site. Need to file another type of product claim? Click here

mobile
Mobile and Device Policies

Make a claim or track a claim, pay your deductible and find the best phone number to reach customer service.

Renters
Renters Policies

Manage your policy and file a claim or track a claim. You will also find out how to reach customer service.

Contact Customer Support

Partner Support

Assurant Careers

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Loving your job matters.

Helping customers protect what matters most.

 

CAREERS

General Information

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Customer FAQ

To update your policy information, submit your request in the form above or call 800.852.2244

In order to file a claim, please call the phone number listed on your policy/contract. Before filing a claim, please be sure to have the following information available:

•   Claim number (if known)
•   Certificate/policy number (if known)
•   Account/loan number (if applicable)
•   Creditor/bank/loan company (if applicable)

Find claims information for the following Assurant protection products:

•   Credit Protection
•   Electronics & Appliance Protection
•   Mobile Device Protection
•   Pre-Funded Funeral Insurance
•   Housing Protection
•   Renters/Apartment Insurance

To file a claim for other coverage, submit the form above.

To cancel your policy, submit your request in the form above, or call 800.852.2244 

Find information about appealing claims for the following Assurant protection products: 

•   Credit Protection
•   Mobile Device Protection
•   Pre-funded Funeral Insurance
•   Housing Protection
•   Renters/Apartment Insurance

If you wish to appeal a claim decision for another protection product, submit the form above. 

Request proof of your insurance using the form above or call 800.852.2244

You can get an online price quote for the following Assurant protection products:

•  Manufactured Homeowners Insurance
•  Renters Insurance

To get price quotes for other types of insurance, use the form above. 

Contact us using the form above about your renters insurance coverage.

For 24/7 access to your auto related claims, information about your coverage, or to find a repair facility you can:

Email: mrclaims@thewarrantygroup.com

Visit: https://www.mrclaims.net/

Call:       800-909-7926 for automotive contract or billing inquiries

                877 394 1206 for GAP support 

                800-527-3426 for First Extended Service Corporation Claims

For New York consumers, call Life Claims at 888.901.6377. For all others, call 800.451.4531, press option 4. Learn more about filing a life claim.

You may have been billed for renters insurance or an extended warranty sold to you through one of our retail partners. Contact us using the form above for more information about your specific charge.

Customer Directory

Assurant Inc.

800.852.2244

Renters Insurance Information

800.432.8612

Housing Protection Claims & Information

American Bankers Insurance Company of Florida

American Memorial Life Insurance Company

American Security Insurance Company

Standard Guaranty Insurance Company

Partner FAQ

On Feb. 5, 2004, Assurant, Inc. (AIZ) began trading on the New York Stock Exchange in the first billion-dollar initial public offering of the year.
The company was rebranded as Assurant when it went public in 2004.
Assurant traces its roots to 1892 when LaCrosse Mutual Aid Association, the forerunner of Assurant Health, was established to sell disability insurance.
Assurant, Inc. employs approximately 15,000 people in 16 countries.
Assurant helps protect what matters most to you and your family by offering specialty protection products and services to help you safeguard against risk.
Assurant offers a wide variety of specialty protection products and services that include mobile protection products and services; extended service programs and related services for consumer electronics, appliances and vehicles; pre-funded funeral insurance; lender-placed homeowners insurance; flood insurance; renters insurance and related products; and manufactured housing homeowners insurance. Additional information is available under Products & Services on this website.

If you are interested in becoming an agent or service provider, submit your request online or call:

Assurant Solutions : 770.763.1000
Assurant Specialty Property: 770.763.1000

All charitable giving is through the Assurant Foundation Trust to support designated nonprofit organizations that focus on health and wellness, homes and property or help in the hometowns where we operate. Charitable grants are initiated by Assurant and align with established non-profit partnerships. Applications for donations, sponsorships or grant funding are not accepted.
Additional information is available in the Investor Relations section of this website.
Please submit your question to us by clicking here.

Partner Directory

Assurant Inc.

800.852.2244

Renters Insurance Information

800.432.8612

Housing Protection Claims & Information

American Bankers Insurance Comapny of Florida

American Memorial Life Insurance Company

American Security Insurance Company

Standard Guaranty Insurance Company

Employee FAQ

On June 10, 2015, Assurant announced an exit from the health insurance marketplace to focus on housing and lifestyle specialty protection products and services. Assurant is winding down its major medical operations.

Assurant Health is mailing letters to Individual/Family major medical plan and Employer (Group Fully Insured) plan policyholders 60 days in advance of the plan’s termination date. If you received one of these letters, it is a notice of an upcoming termination date for your major medical plan.

Assurant Health will continue to service your plan until the termination date noted in your letter. This notice doesn’t change your coverage or benefits as long as your plan is active. To keep your plan active until your policy’s termination date, you must continue to pay your premiums.

Please refer to your letter for more details and visit http://www.assuranthealth.com/nextsteps  for more information.

On March 1, 2016, Assurant announced that it had sold its employee benefits business to Sun Life Financial. Assurant Employee Benefits will continue to provide exceptional customer service, sell policies and meet all claims, benefits, and broker commission responsibilities under its new leadership. For more information, click here.

Assurant does not solicit potential job applicants or initiate a job interview or offer via instant message. Assurant also will not ask for any financial or credit history, nor require any software to be purchased or request a check or cash as part of the job application process. If you are solicited in the manner described above or receive any such requests from a person or entity claiming to be Assurant or a representative of Assurant, please contact us. Any jobs posted by Assurant on the internet may be accessed through jobs.assurant.com, which lists all current job openings.

Employee Directory

Assurant Inc.

800.852.2244

Renters Insurance Information

800.432.8612

Housing Protection Claims & Information

American Bankers Insurance Comapny of Florida

American Memorial Life Insurance Company

American Security Insurance Company

Standard Guaranty Insurance Company