A better way to handle routine claim inspections

For complicated claims, an on-site physical inspection is ideal. Yet, third-party inspector services are time-consuming, and can delay claims decisions and keep consumers waiting. But, routine claims are great candidates or virtual inspections.

Assurant Virtual Inspection is an easy-to-use web-based solution that can maximize fraud prevention, speed-up the claims process and improve customer satisfaction because there's no need to wait on an inspector.

There are no apps to download. All you need is a good internet connection and a smartphone or tablet.



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Assurant Virtual Inspection leverages built-in fraud detection technology to prevent the submission of deceptive evidence. And, because this is done digitally, claims evidence arrives much sooner.

How our virtual inspection process works

Virtual Inspection Step 1

Adjudicator sends photo or video request to repair shop.

Virtual Inspection Step 2

Repair shop receives text message and uses smartphone to send photos or video to adjudicator.

Virtual Inspection Step 3

Adjudicator reviews information.

Virtual Inspection Step 4

Adjudicator approves or denies the claim.

Assurant Virtual Inspection can be white-labeled and used as a stand-alone solution or integrated with your claims system. It requires:

  • NO upfront investment
  • NO complex technology
  • NO waiting period to see real results