Mobile and the Connected World
Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring
A Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering
Trade-in offers are an increasingly important part of the economic equation for incentivizing consumers to upgrade their devices. Mobile carriers with optimized trade-in and upgrade programs can offer their customers better value, encourage demand and generate revenue from new devices.
At the same time, the right asset disposition program can monetize reverse logistics by reselling legacy devices into secondary markets. The trend toward upgraded devices will only accelerate as carriers adopt 5G to improve services and networks.
Carriers with the right offers will be better positioned to gain brand loyalty and capture new market share in the 5G era and beyond.
with tailored incentives
This approach consistently beats competitor pricing for device trade-ins by 20% or more while still leaving room to optimize the sale of your legacy devices.
Used phones are moved quickly at the highest possible price throughout our global distribution network. As a result, you get greater value from legacy devices while maximizing revenue from customer upgrades.
With Assurant, your program operates on:
Mobile and the Connected World
Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring
A Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering
Mobile and the Connected World
Automation and CX: The Modern Marriage
Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.
Mobile and the Connected World
The Power of Automation
Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.