Executive Vice President, Chief Administrative Officer
Francesca Luthi is executive vice president, chief administrative officer of Assurant and a member of the company’s Management Committee. In this role, she oversees all aspects of Assurant’s global human resources, global brand and marketing strategy and consumer insights, internal and external communication, corporate social responsibility, investor relations and administrative services (real estate, facilities and procurement). She is responsible for enhancing the company’s global brand and reputation among customers, employees and shareholders by building strategic capabilities to engage and develop employees, foster a more diverse and inclusive culture and sustain long-term profitable growth.
As part of the company’s multi-year transformation, she successfully drove the repositioning of Assurant as a market leader in the ‘connected lifestyle.’ This began by advising and supporting the company’s portfolio realignment in 2015 and organizational integration the following year to create a more integrated enterprise and drive long-term shareholder value. After assuming leadership for Assurant’s newly formed enterprise marketing and communication organization in 2016, she led the integration and restructuring of the organization's marketing, communication and consumer insights functions to support Assurant's growth strategy across its housing and lifestyle markets, while also delivering operating efficiencies to fund investments in core areas, such as digital and content marketing and corporate social responsibility.
Under her leadership, Assurant also deepened its focus around the customer experience by creating a dedicated center of excellence aimed at further embedding customer focus as a cultural imperative and accelerating the deployment of emerging technology, such as artificial intelligence, to deliver seamless, omni-channel experiences.
During her tenure with the company, Ms. Luthi has strategically advised on merger, acquisition and divestiture activity, ensuring a seamless integration and value creation. Most recently, she served as a key leader in the $2.5 billion acquisition and integration of The Warranty Group in 2018, the largest acquisition in Assurant’s history.
As Assurant transformed its business, Ms. Luthi led efforts to evolve the company’s commitment to key environmental, social and governance matters, impacting its business and key stakeholders. In 2019, the company’s robust corporate social responsibility and investor relations efforts were recognized by Institutional Investor with Assurant’s Investor Relations program ranked the third best IR program and team and the best ESG (Environmental, Social, Governance) program within the insurance sector.
Prior to joining Assurant in 2012, Ms. Luthi was senior vice president of corporate communication and investor relations at Accretive Health. Previously, she held senior-level investor relations and communication roles at BearingPoint and Accenture, where she was recognized for enhancing brand awareness, expanding the global shareholder base and overseeing the repositioning of those businesses.
Earlier in her career, Ms. Luthi helped establish the investor relations department at Omnicom Group after serving as a financial analyst at Morgan Stanley.
An advocate for children with special needs, Ms. Luthi sits on the Board of Directors of the National Ability Center, empowering individuals of all abilities to build self-esteem and lifetime skills through sport, recreation and educational programs. She also is on the board and chairs the Audit Committee of dMY Technology Group, Inc., a special purpose acquisition company focused on mobile app ecosystem.
Ms. Luthi received a bachelor’s degree in economics from Georgetown University's School of Foreign Service.