Meet and exceed your profitability goals by learning to deliver consistently positive experiences and maximize current and future revenue opportunities.
Establish a pattern of excellence in your dealership’s service department so that it becomes a major contributor to your overall revenue. With Assurant by your side, you can look forward to strategies for raising CSI scores and a service experience that helps create satisfied customers who come back for repeat purchases.
Using an interactive teaching method, we’ll apply group discussions, role-playing training, and performance evaluations to ensure each employee's thorough understanding and competency. These practice sessions simulate real-world experiences and model the skills necessary to increase an employee's grasp of customer-centered selling. And, since our training is designed to have an immediate impact on your sales department, you can look forward to better revenue today and down the road.

Other courses from the Automotive Training Academy
Useful resources for automotive professionals
Award-winning training programs

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