Mobile and the Connected World
The 4 tech personas every marketer should know
Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.
Mobile devices are the lynchpins in the connected ecosystem. They connect your customers to almost every other piece of smart technology in their homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing.
When a smartphone is broken, damaged, or lost, the importance of a premium customer experience can’t be overestimated.
Assurant’s mobile device protection program is designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver a seamless experience with dynamic claims fulfillment, award-winning customer service, and advanced diagnostic tech support.
Your customers get back up and running faster, more conveniently, and without hassle. The result? Improved upgrade rates and revenue for you, and a world-class experience for your customers.
A seamless customer experience
Improved revenue and cost structure
Increased transparency and control
1st to offer
1st to bundle
300M+
61 million
8 of the top 10
35 years’ experience
protecting mobile customers
" Your service was exceptionally fast convenient and easy!!! Thank you very much awesome customer service !!! "
" I was able to easily file a claim online. My phone arrived very quickly. Plus, the new phone works great! "
" Our customer service agent was AMAZING! EXTREMELY helpful and we give her 100 stars not just 5! "
" Easy to use, additional assistance through the chat was super helpful. Delivery was smooth. "
" The rep was beyond helpful. She was very thorough and polite. She took care of the matter effectively and was so very nice in the process. The device came very quickly and it was in great condition. My whole experience was phenomenal! "
" Overnight means overnight. Thank u. Great customer service as well!! "
Device protection is the piece of the puzzle that reassures customers their investments are safeguarded. But they also need other types of support, from device set-up and data transfer to fast and reliable claims fulfillment. Mobile carriers that partner with Assurant have a competitive edge at every part of the consumer lifecycle.
Mobile and the Connected World
The 4 tech personas every marketer should know
Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.
Mobile and the Connected World
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Mobile and the Connected World
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