Offer elevated property amenities without adding tech support to your already full list of maintenance needs. Assurant®TechPro allows residents to connect directly with high-tech, high-quality, premium tech support for nearly any consumer electronic device.
Instead of calling your maintenance team for tech-related challenges, residents can call or chat with AssurantTechPro agents from 8 a.m. to midnight ET, 7 days a week. Or they can get 24/7 app-based support for setup, troubleshooting, and more for smartphones, tablets, PCs, home theater systems, smart home devices, smart appliances, and other high-tech amenities in your community.
Respond to demand.
U.S. renters increasingly expect smart amenities in their homes and communities. In fact, 54% of renters report having smart home-related technology in their apartments. And an average of 56% of potential renters said the availability of a connected ecosystem could influence their rental choice when comparing communities.
Deliver expanded tech support.
When it comes to high-tech amenities working as expected, your residents count on you and your maintenance staff to solve everything from Wi-Fi connectivity issues and digital door locks to app-controlled appliances and smart thermostat settings.
More than 80% of renters said they’d use a product like TechPro if it were available to them.
Streamline maintenance budgets.
Time spent on tech-support-related maintenance calls can add up quickly. And, the more high-tech amenities you offer and the more residents you have, the more likely it is that your maintenance team will spend more time on things other than property essentials like repairs and scheduled upkeep.
Providing a solution like TechPro helps ensure residents get fast access to the expert tech support they need while your maintenance team attends to everything else.
Respond to demand.
U.S. renters increasingly expect smart amenities in their homes and communities. In fact, 54% of renters report having smart home-related technology in their apartments. And an average of 56% of potential renters said the availability of a connected ecosystem could influence their rental choice when comparing communities.
Deliver expanded tech support.
When it comes to high-tech amenities working as expected, your residents count on you and your maintenance staff to solve everything from Wi-Fi connectivity issues and digital door locks to app-controlled appliances and smart thermostat settings.
More than 80% of renters said they’d use a product like TechPro if it were available to them.
Streamline maintenance budgets.
Time spent on tech-support-related maintenance calls can add up quickly. And, the more high-tech amenities you offer and the more residents you have, the more likely it is that your maintenance team will spend more time on things other than property essentials like repairs and scheduled upkeep.
Providing a solution like TechPro helps ensure residents get fast access to the expert tech support they need while your maintenance team attends to everything else.
For more practical strategies to manage smart home and other residential technologies to enhance tenant satisfaction, download our ebook.
For more practical strategies to manage smart home and other residential technologies to enhance tenant satisfaction, download our ebook.
Learn how adding our omnichannel tech support platform can help reduce maintenance costs and improve resident satisfaction.
