Challenge

Many retailers possess a wealth of sales data but lack the specialized tools to translate it into meaningful action. This gap often leads to reactive coaching and inconsistent performance management across store locations. A leading multinational retailer faced this exact challenge, needing a way to transform their raw data into clear, actionable direction for store managers and field teams.

Goals

The goal was to unlock smarter selling, identify stores with the highest growth potential, and provide a unified platform for performance review from the head office to the shop floor.

Solution

Enter Assurant Performance Impact IQ℠, our innovative, patent-pending analytics platform. Developed through close collaboration with retail leaders, this solution brings together real-time insights and a role-based user experience, enabling teams to act on opportunities for growth faster than ever.

Outcomes

As a result, the retailer saw measurable improvements in protection plan attach rates and overall sales performance across their store network.

Want to learn how these gains were achieved and what strategies made the difference? Download the full case study to discover the impact and key takeaways.

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