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About Our Customer Reviews
Assurant publishes reviews from customers we’ve serviced so that site visitors may learn from actual experiences our customers have shared.
The reviews on this site are individual descriptions of customer experiences with our products and services that will vary based on individual circumstances. Each review is presented in its original form after having been reviewed by Assurant. Reviews are not representative of all customers.
Guidelines for Reviews
In general, reviews are published if they are relevant to the experience and not defamatory.
Assurant applies several guidelines in the consideration of customer reviews for publication on our website, including:
- Derogatory, abusive, threatening or offensive language and statements will disqualify a review from being published.
- In order to protect our customers’ privacy, and that of our employees and business partners, reviews containing personally identifiable information will not be published.
- We do not publish reviews that include descriptions of illegal activity or reference pending or current litigation.
- We do not edit, correct, or modify rating or reviews, regardless or content or tone.