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Topic: Tech Support

Article
graphical user interface

Corporate Life Hack: Use Generative AI and Machine Learning to Prioritize Human Connections

If human connection and AI or machine learning sound like oxymorons to you, you’re not alone. Here are three shifts in consumer expectations and the results we’ve seen while integrating generative AI (gen AI) and machine learning to meet new expectations.

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Article
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Why It's Harder than You Think to Meet the Growing Demand for Mobility Solutions

The growing demand for mobility solutions has created a gap in the way mid-market and enterprise companies manage their employee-issued technology.

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eBook
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A Maintenance Fix to Win over Renters?

From acquiring smart devices to increased streaming, your residents’ need for tech support will become an expected part of their property amenity needs. How are your communities preparing for this increased demand?

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Case Study
a white video game controller

How One Top U.S. Retailer Doubled Device Recovery Values

A case study of maximizing online sales for refurbished devices

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Article
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Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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Article
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The Power of Automation

Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.

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