Rely on the expertise that the world’s leading connected living brands already do. Assurant provides protection to connected customers in more than 23 countries, protecting millions of devices — and these numbers continue to grow every day.
GET THERE FIRST
In this ever-changing mobile world, we can help you move past the competition. More than 1,000 research programs and 500,000 customer surveys yearly mean we know the connected consumer, and have the insights that lead to industry-changing innovations.
ADAPT AS YOU GO
No matter the stage of the mobile lifecycle — purchase, trade-in, buy back, repair — we’re the partner that delivers end to end. Rely on Assurant’s integrated capabilities to provide the performance your customers want and the flexibility you need.
We keep good company.
Partnering with 7 of the top 20 connected living brands in the world, Assurant is a global leader in mobile device protection and support. Our mobile partners are located throughout Europe, North America, Latin America, and Asia.
One partner. From beginning to end.
Improve service with a broader picture of what your customers want and need. Assurant’s access to the entire customer lifecycle and our commitment to research means we deliver more customer insight than any partner in the industry.
Anticipate rather than react to customer needs, relying on our breadth of experience and unmatched understanding of consumers. This comprehensive know-how leads to innovations for our clients, and headaches for their competitors.
Let Assurant navigate the regulatory landscape so you don’t have to. Working in every major global market, you can trust Assurant to manage your risk because our worldwide compliance expertise is second to none.
Provide maximum trade-in value and multi-faceted upgrade bundles, improving the customer experience and enhancing your brand. Assurant is a leader in bundling financing, trade-in/upgrade and mobile device protection for carriers across Europe, Asia, North America, and South America.
Optimize every channel with a dedicated support team that helps make your offers as effective as possible. Our analytics provide the data you need to adjust your program levers and keep goals on track.
Ensure your star rating stays where it should be and gain market-leading Net Promoter Scores for your brand. Assurant’s customer care teams are trained to treat your customers just as you would - with energy, effectiveness and empathy.
Rely on our state-of-the-art repair and logistics centers that handle over 8 million mobile devices annually from Assurant’s U.S. facilities alone.
Maximize the value of every mobile device you receive from your customers. Assurant’s pricing program ensures your customers receive the most value for their trade-ins, and you receive top dollar for end-of-life devices.
Offer financing options that work better for your customers. Some people who walk in your store won’t qualify for financing and can’t afford to purchase a device outright. Assurant makes it easier for these customers to walk away with the device of their dreams.
PRODUCTS & SERVICES
Boost customer loyalty and elevate your brand.
Work with a leading global provider of mobile device protection. Assurant’s mobile device protection programs cover a range of events such as loss, theft, accidental damage, and mechanical and electronic malfunction after the manufacturer’s warranty expires.
Enhance and support phones and other connected mobile devices with our feature-rich platform, Pocket Geek with Premium Technical Support. Assurant’s clients across the globe recognize the value of offering self-service diagnostic tools, usage tips and claims management that can be accessed directly from the handset. And our Premium Technical Support program ensures live support is just a touch away, with chat and live assistance standing by.