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Frequently Asked Questions

Who do I contact to update my policy information?

To update your policy information, submit your request online or call:

Assurant Solutions : 800.852.2244
Assurant Specialty Property: 800.852.2244

How can I cancel my policy?

To cancel your policy, submit your request online, or call:

Assurant Solutions : 800.852.2244
Assurant Specialty Property: 800.852.2244

How do I file a claim?

In order to file a claim, please call the phone number listed on your policy/contract. Before filing a claim, please be sure to have the following information available:

•   Claim number (if known)
•   Certificate/policy number (if known)
•   Account/loan number (if applicable)
•   Creditor/bank/loan company (if applicable)

Find claims information for the following Assurant protection products:

•   Credit Protection
•   Electronics & Appliance Protection
•   Mobile Device Protection
•   Pre-Funded Funeral Insurance
•   Housing Protection
•   Renters/Apartment Insurance
•   Vehicle Protection

To file a claim for other coverage, contact us.

How can I appeal a claim decision?

Find information about appealing claims for the following Assurant protection products: 

•   Credit Protection
•   Electronics & Appliance Protection
•   Mobile Device Protection
•   Pre-Funded Funeral Insurance
•   Housing Protection
•   Renters/Apartment Insurance
•   Vehicle Protection

If you wish to appeal a claim decision for another protection product, contact us.

How can I request a copy of my proof of insurance?

Request proof of your insurance online or call:

Assurant Solutions 800.852.2244
Assurant Specialty Property: 800.852.2244

How do I get a price quote for insurance coverage?

You can get an online price quote for the following Assurant protection products:

•   Electronics & Appliance Protection
•   Manufactured Homeowners Insurance
•   Pre-funded Funeral Insurance
•   Renters Insurance

To get price quotes for other types of insurance, contact us.

How do I manage my renters insurance policy including claims?

Contact us online about your renters insurance coverage.

Who do I contact about my lost/broken mobile device?

File a claim to repair or replace your device at https://www.mywirelessclaim.com.

How do I find out if my relative had life insurance with Assurant?

For New York consumers, call Life Claims at 888.901.6377. For all others, call 800.451.4531, press option 4. Learn more about filing a life claim.

Why is my bank account being debited by Assurant?

You may have been billed for renters insurance or an extended warranty sold to you through one of our retail partners. Contact us for more information about your specific charge.